This years top 10 airports sees Incheon Airport in South Korea take the top spot. In the top 10, undertaken by Skytrax, not a single UK airport makes the grade. The Far Eastern Airports of South Korea, Hong Kong and Singapore take the top 3 honours.
The World Airport Awards™ are based on the results from 8.6 million questionnaires completed by airline passengers in 2008/9, covering more than 190 airports worldwide. The survey evaluates traveller experiences across 39 different airport service and product factors …. from check-in, arrivals, transfer through to departure at the gate.
London Heathrow’s Terminal 5 opened in March 2009 so it may have not been fully operational in time for the survey. Perhaps next year we will see a good result for Heathrow?
That list in full:
1. Incheon Airport, Seoul, South Korea
2. Hong Kong Airport, Hong Kong, China
3. Changi Airport, Singapore
4. Zurich Airport, Switzerland
5. Munich Airport, Germany
6. Kansai Airport, Osaka, Japan
7. Kuala Lumpur Airport, Malaysia
8. Schipol Airport, Amsterdam
9. Centrair Nagoya, Central Japan
10. Auckland Airport, New Zealand
You can read more about why these surveys are important benchmarks for airport quality here.
